LEARN THAT EXTRA SKILL. USE IT!!
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Skills Training for the Modern Workplace
Training Objective:
This structured five-day training ensures Executive Administrative Assistants gain both technical and soft skills to thrive in the digital workplace while effectively managing different leadership styles.
Day 1: The Role of an Executive Administrative Assistant in the Digital Age
Morning Session:
Introduction to the Evolving Role of an Executive Assistant
– Key responsibilities in a digital workplace
– The shift from traditional to tech-savvy administrative support
Essential Digital Tools for Executive Assistants
– Overview of productivity software (Microsoft 365, Google Workspace)
– Cloud storage and file management (OneDrive, Google Drive, Dropbox)
Afternoon Session:
– Effective Communication in a Hybrid Work Environment
– Professional email etiquette
– Virtual meeting best practices (Zoom, Microsoft Teams)
– Understanding Different Types of Bosses *(Subtopic)*
– The micromanager vs. the hands-off leader
– How to adapt to different leadership styles
– Strategies for managing up effectively
Day 2: Mastering Productivity & Time Management Tools
Morning Session:
– Advanced Calendar & Schedule Management
– Scheduling tools (Calendly, Microsoft Bookings)
– Handling multiple executive calendars
Task & Project Management Apps
– Trello, Asana, and Microsoft To-Do for workflow optimization
Afternoon Session:
– Automation for Efficiency
– Introduction to AI-powered tools (ChatGPT, Zapier)
– Automating repetitive tasks (email filters, templates)
– Handling Priorities & Deadlines
– Eisenhower Matrix for task prioritization
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Morning Session:
Professional Online Presence
– LinkedIn optimization for Executive Assistants
– Building a personal brand in a corporate setting
Virtual Collaboration Best Practices
– Managing remote teams and stakeholders
Afternoon Session:
Handling Difficult Conversations & Conflict Resolution
– Diplomacy in digital communications
– Managing misunderstandings in emails and chats
Working with Different Types of Bosses (Deep Dive) (Subtopic)
– The visionary vs. the detail-oriented executive
– How to anticipate needs based on leadership style
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Morning Session:
Handling Confidential Information Securely
– Best practices for data privacy (GDPR basics)
– Secure file-sharing methods
Basic Cybersecurity for Executive Assistants
– Recognizing phishing scams
– Password management tools (LastPass, 1Password)
Afternoon Session:
Introduction to Data Analytics for Decision Support
– Basic Excel/Google Sheets for reporting
– Visualizing data for executives (Power BI, Tableau basics)
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Day 5: Advanced Skills & Career Growth
Morning Session:
Event & Travel Management in the Digital Age
– Tools for booking and itinerary management (TripIt, Expensify)
– Virtual event coordination (Webex, Hopin)
Emotional Intelligence & Workplace Adaptability
– Managing stress in a fast-paced environment
Afternoon Session:
Career Advancement for Executive Assistants
– Upskilling for leadership roles
– Networking and mentorship opportunities
– Final Workshop: Handling Different Bosses with Confidence (Subtopic)
– Role-playing scenarios with various executive styles
– Personalized action plans for success
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