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Executive Personal and Administrative Secretaries Skills Training

August 11 @ 09:00 - August 15 @ 16:30 EAT

USD $600

Executive Administrative Assistant in the Digital Age 

 Skills Training for the Modern Workplace 

 

Executive PA


Training Objective:

This structured five-day training ensures Executive Administrative Assistants gain both technical and soft skills to thrive in the digital workplace while effectively managing different leadership styles. 

Day 1: The Role of an Executive Administrative Assistant in the Digital Age 

 Morning Session: 

Introduction to the Evolving Role of an Executive Assistant 

  – Key responsibilities in a digital workplace 

  – The shift from traditional to tech-savvy administrative support 

Essential Digital Tools for Executive Assistants 

  – Overview of productivity software (Microsoft 365, Google Workspace) 

  – Cloud storage and file management (OneDrive, Google Drive, Dropbox) 

 

 Afternoon Session: 

– Effective Communication in a Hybrid Work Environment 

  – Professional email etiquette 

  – Virtual meeting best practices (Zoom, Microsoft Teams) 

– Understanding Different Types of Bosses *(Subtopic)* 

  – The micromanager vs. the hands-off leader 

  – How to adapt to different leadership styles 

  – Strategies for managing up effectively 

 

Day 2: Mastering Productivity & Time Management Tools 

 Morning Session: 

– Advanced Calendar & Schedule Management 

  – Scheduling tools (Calendly, Microsoft Bookings) 

  – Handling multiple executive calendars 

Task & Project Management Apps 

  – Trello, Asana, and Microsoft To-Do for workflow optimization 

 

 Afternoon Session: 

– Automation for Efficiency 

  – Introduction to AI-powered tools (ChatGPT, Zapier) 

  – Automating repetitive tasks (email filters, templates) 

Executive PA and his boss

– Handling Priorities & Deadlines 

  – Eisenhower Matrix for task prioritization 

 

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Day 3: Digital Communication & Professional Branding 

 Morning Session: 

 Professional Online Presence 

  – LinkedIn optimization for Executive Assistants 

  – Building a personal brand in a corporate setting 

Virtual Collaboration Best Practices 

  – Managing remote teams and stakeholders 

 

 Afternoon Session: 

Handling Difficult Conversations & Conflict Resolution 

  – Diplomacy in digital communications 

  – Managing misunderstandings in emails and chats 

Working with Different Types of Bosses (Deep Dive) (Subtopic) 

  – The visionary vs. the detail-oriented executive 

  – How to anticipate needs based on leadership style 

 

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Day 4: Data Management & Cybersecurity Awareness 

 Morning Session: 

Handling Confidential Information Securely 

  – Best practices for data privacy (GDPR basics) 

  – Secure file-sharing methods 

Basic Cybersecurity for Executive Assistants 

  – Recognizing phishing scams 

  – Password management tools (LastPass, 1Password) 

 

 Afternoon Session: 

Introduction to Data Analytics for Decision Support 

  – Basic Excel/Google Sheets for reporting 

  – Visualizing data for executives (Power BI, Tableau basics) 

A male Exective PA at work

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 Day 5: Advanced Skills & Career Growth 

 Morning Session: 

Event & Travel Management in the Digital Age 

  – Tools for booking and itinerary management (TripIt, Expensify) 

  – Virtual event coordination (Webex, Hopin) 

Emotional Intelligence & Workplace Adaptability 

  – Managing stress in a fast-paced environment 

 

 Afternoon Session: 

Career Advancement for Executive Assistants 

  – Upskilling for leadership roles 

  – Networking and mentorship opportunities 

– Final Workshop: Handling Different Bosses with Confidence (Subtopic)

  – Role-playing scenarios with various executive styles 

  – Personalized action plans for success 

Handling a difficult Boss in the office

 Course Wrap-Up 

– Q&A Session 

– Feedback & Next Steps 

– Certification 

 

 

Venue

Sunstar Hotel
Sunstar Hotel, Garden Estate Rd, Garden Estate
Nairobi,
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